Refund policy

The Christian's Bible Library · JesusAccess · last updated 27 October 2026

The 21-day guarantee

You have 21 days from the date of purchase. Use the tools, explain the passages you are reading, read the guides. If you feel the library has not helped you understand the Bible, you get every rand back. No questions, no forms.

How to ask for a refund

1. Write to digitalbnss@hotmail.com from the email address you used to buy, within 21 days of your purchase.
2. Put "Refund" in the subject line. You do not need to explain or send anything else.
3. We confirm by email and start the refund within 14 days of your request, to the same payment method you used. Your bank or card issuer may take a few more days to show it.

What is not covered

Requests made more than 21 days after the purchase, and requests from an email address other than the one used at checkout (write to us from that address, or tell us the order number from your confirmation email).

Your legal rights

This guarantee is in addition to, and does not limit, any rights you have under the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002, or under the consumer laws of the country where you live.

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